We are looking for a Customer Support to join the team of an international iGaming product! If you enjoy helping people, pay attention to details, and get satisfaction from solving problems - this role is for you.

Responsibilities:

• Handle written communication with customers and respond promptly to their requests

• Collaborate with the product team to resolve user inquiries efficiently

• Work with the website admin panel, update and verify data

• Process user payments, search for transactions, and monitor their status

• Handle large volumes of information, including regular review of internal chats and channels

Requirements:

• 1+ year of relevant work experience

• Strong customer-oriented mindset and a genuine desire to help users

• English level Upper-Intermediate or higher

• Willingness to learn and grow professionally

• Ability to quickly absorb large amounts of new information

What we offer:

• Fully remote work and a flexible schedule

• Competitive salary, regular performance reviews, and initiative-based bonuses

• Fast hiring process — just 2–3 stages, and you’re in

• 24 days of paid vacation + 10 sick days per year

• A strong team that shares knowledge and experience

• We don’t hire team leads — we grow them within the team

• Budgets and resources to bring your ideas to life

• Transparency and minimal bureaucracy

• A comfortable and engaging community: we play, attend conferences, network, and simply have a great time together!