We are looking for a CRM / Retention Specialist with experience in Sports / Betting

Responsibilities:

• Prepare and launch communications across multiple channels: email, SMS, push notifications

• Work with sports-focused campaigns and recurring content rubrics

• Work with segmentation, triggers, campaigns, and A/B testing

• Perform basic analysis of campaign performance using key metrics (open rate, click rate, conversion rate, etc.)

• Build HTML emails using editors with full responsiveness across devices

• Segment audiences for more accurate content personalization

Requirements:

• 1+ year of experience in CRM / Retention

• Hands-on experience with sports CRM campaigns

• Experience with Customer.io or similar platforms

• Intermediate level of English

• Basic knowledge of HTML/CSS and experience with drag-and-drop editors

• Attention to detail, willingness to learn, and strong teamwork skills

If you haven’t worked with certain channels or Customer.io yet — we’ll teach you. Motivation and interest in the sports direction are what matter most.

Nice to have:

• Experience building sports CRM funnels

• Experience as a Sports Manager or Sports Content Manager

• Background in iGaming / Betting

• Experience working with international markets (Tier 1, LatAm)

What we offer:

• Fully remote work and a flexible schedule

• Competitive salary, regular performance reviews, and initiative-based bonuses

• Fast hiring process — 2–3 stages

• 24 days of paid vacation + 10 sick days per year

• A strong team that actively shares knowledge and expertise

• We don’t just hire leads — we grow them within the team

• Budgets and resources to bring your ideas to life

• Transparent processes with minimal bureaucracy

• A friendly and comfortable community: we play, attend conferences, network, and simply have a great time together!